Devices & Technical Support

General

• On what devices can I access Glo?
• Why can't I log into Glo?
• Why can't I sign into Glo on another device?
• Can I adjust music volume in a class?
• Are there subtitles or closed captioning?

Mobile Apps

• Why won't the app work for me?
• Why do I get 2 minute previews when I already paid for my subscription?
• Why won’t my class download for offline viewing?
• Does Glo sync with Apple Watch?

Website

• Why am I getting error messages when trying to play a class?
• Why won't my classes stream properly on the website?
• Can I view classes offline on Glo?
• Why won't livestream work?

TV

• Why is Glo not working on my TV?
• How do I Chromecast on Glo?