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Glo Support Center
Devices & Technical Support
Devices & Technical Support
Resolve technical issues and ensure compatibility across all your devices with ease.
General
Does Glo offer subtitles or closed captioning?
How do I adjust the music volume in a class?
Why can’t I log into Glo on certain devices?
Why isn’t the class livestream working?
Mobile Apps
Why am I only seeing 2-minute previews?
Why isn’t the Glo app working for me?
Why won’t my class download for offline viewing?
How do I download and view classes offline on Glo?
Compatibility
What devices are compatible with Glo?
How do I connect Glo to Apple Watch?
Does Glo sync with Apple Health?
How do I sync my Apple Watch with Glo and Apple Health?
Do I need a different Glo account for all my devices?
Website
Why won’t the classes play properly on the website?
Why am I getting error messages when trying to play a class?
TV
How do I troubleshoot Glo streaming issues on my TV?
How do I use Chromecast with Glo?
Security
What should I do about a suspicious email claiming to be from Glo?