If you received an email stating that you will be charged for a Glo subscription from an unfamiliar source, please report this behavior to support@glo.com. We’ll ensure that you are not charged for any subscription you did not sign up for.
Please note that all official communications from Glo will come from the domain “glo.com.” If the email you received did not originate from this domain, please report it, as it is not from us.
If you received such a notice, here are a few important points to consider:
- Double-Check the Source: Always verify that any email regarding your Glo account comes from our official domain (glo.com).
- Don’t Click Links or Call Numbers: Avoid clicking any links or calling phone numbers included in the email, as they may lead to phishing sites or other fraudulent activities.
- Account Verification: If you're unsure about any charges or notices, verify the status of your Glo account by logging in to Glo.com or contacting us directly at support@glo.com.
- Report Suspicious Activity: If you receive a fraudulent email, we recommend reporting it to your email provider as phishing and then deleting it.
Need more help?
If you have additional questions or concerns about suspicious emails or potential fraudulent activity, please reach out to us at support@glo.com. Our team is here to assist you and ensure your account is secure.