Why do I see multiple charges on my bank statement?

If you are seeing multiple charges a month on your statement, you may have multiple accounts with us registered under different email addresses.

Reach out to us directly at support@glo.com with the following information so we may look into this for you:

1. Last 4 digits of the charged card(s)
2. Expiration date of the charged card(s)
3. Card Type (Visa/Mastercard/AMEX)
4. Last 3 charge dates
5. Charge amounts (and currency if not in USD)
6. Other emails and names that may be associated with the account