Device & Technical Support

General

• How do I access Glo?
• Do I need a different Glo account for all my devices?
• Can I adjust music volume in a class?
• Can I use Glo on my AppleTV?
• Can I use Glo on my Roku?
• Are there subtitles or closed captioning?

See all 9 articles

Website

• How can I access Glo on my computer?
• Why aren't my classes streaming properly?
• How do I clear my cache?
• What is the recommended internet speed?

Livestream

• Why is my livestream class buffering?

iOS

• Why am I only getting 2-minute previews, when I paid for my subscription?
• How do I download the iOS app?
• My iOS app is not working properly
• Why won't my iOS app stream classes?
• Are Glo classes available for offline viewing?
• Why won't my class download for offline viewing?

See all 8 articles

Android

• How do I download the Android app?
• Why is my Android app not working properly?
• Why won't my class download for offline viewing?
• Why is my Android app not the same as the website or my iOS device?
• When will the Android app be updated?
• How do I log out of my account on the Android app?

Roku

• How do I download the Glo app on my Roku?
• How do I log into the Glo app on Roku?
• Why do I get 2 minute preview when I paid for my subscription?
• How can I Save or Favorite a class on Roku?

Apple TV

• Why won't my AppleTV app play any videos?