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  1. Glo Support Center
  2. Device & Technical Support

Device & Technical Support

General

  • How do I access Glo?
  • Do I need a different Glo account for all my devices?
  • Can I adjust music volume in a class?
  • Can I use Glo on my AppleTV?
  • Can I use Glo on my Roku?
  • Are there subtitles or closed captioning?
See all 9 articles

Website

  • How can I access Glo on my computer?
  • Why aren't my classes streaming properly?
  • How do I clear my cache?
  • What is the recommended internet speed?

Livestream

  • Why is my livestream class buffering?

iOS

  • Why am I only getting 2-minute previews, when I paid for my subscription?
  • How do I download the iOS app?
  • My iOS app is not working properly
  • Why won't my iOS app stream classes?
  • Are Glo classes available for offline viewing?
  • Why won't my class download for offline viewing?
See all 8 articles

Android

  • How do I download the Android app?
  • Why is my Android app not working properly?
  • Why won't my class download for offline viewing?
  • Why is my Android app not the same as the website or my iOS device?
  • When will the Android app be updated?
  • How do I log out of my account on the Android app?

Roku

  • How do I download the Glo app on my Roku?
  • How do I log into the Glo app on Roku?
  • Why do I get 2 minute preview when I paid for my subscription?
  • How can I Save or Favorite a class on Roku?

Apple TV

  • Why won't my AppleTV app play any videos?
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