If you are only getting 2-minute previews even though you paid, your subscription is either linking to a previous account under a different email address or a connection error may be occurring.
Sometimes, if you previously connected to Apple via Sign in with Apple, your paid subscription could be linked to this account. Try logging out of the account you are currently logged into and then selecting Sign in with Apple and see if this connects you to the account with full viewing access!
If you cannot recall any other email address that could be in our system or if the Sign in with Apple option didn't work, please reach out to us to let us know that you are only getting 2-minute previews. Please provide us with your full name, the email on the account you are currently using, and a screenshot of your subscription with the next billing date visible. We’ll get you connected again!