Why won't my course let me progress? September 18, 2020 22:15 Updated We are so sorry about that! Please reach out to our Customer Experience team at firstname.lastname@example.org and let them know which course you are taking and they will rectify this for you. Related articles Are the courses included in my Glo membership? What is a course? Can I view classes offline through the IOS App? What devices can I use to access Glo? I am getting an error when trying to redeem my gift card. What can I do?