If you are seeing multiple charges a month on your statement, you may have multiple accounts with us registered under different email addresses.
Reach out to us directly at support@glo.com with the following information so we may look into this for you:
- Last 4 digits of the charged card(s)
- Expiration date of the charged card(s)
- Card Type (Visa/Mastercard/AMEX)
- Last 3 charge dates
- Charge amounts (and currency if not in USD)
- Other emails and names that may be associated with the account