How do I cancel my account if it is on hold? July 30, 2021 14:55 Updated To cancel your account that is on hold, please reach out to Glo's Customer Experience team at firstname.lastname@example.org to have them cancel your account. Related articles How do I cancel my subscription? Will I have access to my account after I cancel? How do I delete my Glo account? Where is Account Settings? How do I update my payment method?