How do I cancel my account if it is on hold? July 30, 2020 22:41 Contact our Customer Experience team at firstname.lastname@example.org to have them cancel your account while it is on hold. Related articles How do I deactivate my subscription? How do I cancel my subscription? How do I delete my Glo account? How do I turn off the auto-renew on my account? Will I have access to my account after I cancel?