I am getting an error when trying to redeem my gift card. What can I do? August 14, 2019 18:04 Updated We can help! Email email@example.com with the gift card code, the error message, and the email address you are using for you Glo account. Related articles Can I gift Glo’s subscription? How do I redeem my gift card? Why do I need to put in a payment method if I have a gift card?