I am getting an error when trying to redeem my gift card. What can I do? August 14, 2019 18:04 Updated We can help! Email firstname.lastname@example.org with the gift card code, the error message, and the email address you are using for you Glo account. Related articles How do I redeem my gift card? Can I gift Glo’s subscription? How do I delete my Glo account? Why do I need to put in a payment method if I have a gift card?