My recipient hasn't received their gift! What happened? October 28, 2020 18:28 Updated Sometimes gift cards can get filtered into the Junk and Spam folders in their email inbox. Try searching "Glo" in the email inbox. We are here to help if you have any questions at email@example.com. Related articles Can I gift Glo’s subscription? Can I choose the delivery date of my gift? How do I redeem my gift card? What's included in the Glo subscription? Why do I need to put in a payment method if I have a gift card?