Glo is a non-refundable subscription company. We do not refund any unused time. We trust our members to keep track of their subscriptions and to adhere to the terms and conditions agreed to upon registration.
The Glo Customer Experience team is always available to help you manage your account including canceling it if you need any assistance in the process. If you do not wish to continue your subscription, we offer the ability to cancel at any time on our website: https://www.glo.com/settings/payment
If your subscription is managed by a third party (Apple, Google, Amazon, or Roku) and you wish to request a refund, you will need to reach out to them directly via their respective support channels. Glo does not have access to your billing or payment information for user privacy reasons.
But, you can find out more about getting a refund and/or contact their teams below:
Apple Support: https://support.apple.com/en-us/HT204084
Google Play Support: https://support.google.com/googleplay/workflow/9813244?hl=en
Roku Support: https://support.roku.com/contactus